To still be able to generate income, many restaurants and cafes are switching to takeout or delivery of meals. However, many restaurateurs do not have the digital infrastructure for this. On the Bistroo.nl platform, restaurants and specialty food producers can go online within 24 hours and provide their customers with delicious meals and tasty drinks. Team Bistroo, based in hub Beta, was in the news this week with their innovative platform. Read it here.
For restaurant owners
The new online platform Bistroo comes from Dutch soil and offers a distinctive alternative to established online ordering modules such as Thuisbezorgd, UberEats and Deliveroo. Bistroo was developed specifically for restaurants, with owners keeping as much control as possible. Adjusting the menu, prices or promotions; entrepreneurs control it all themselves. The customer and the restaurant company do business with each other directly through the platform, according to the restaurant owner's own terms and conditions. That is the unique aspect of this new platform and a counterpoint to large established platforms, where restaurants pay high commissions per order and have little control themselves.
Counterpoint to the big boys
Bistroo was founded by young entrepreneurs Bas Roos and Bob Dohmen, from the High Tech Campus in Eindhoven. "We really developed Bistroo with the hospitality entrepreneur in mind. We wanted to provide a platform with more freedom to do business, allowing owners to bring their specific restaurant experience to people's homes," Bas Roos says. "We provide the infrastructure and handy tools, the restaurant owner does the rest." Customers order directly from the restaurant through a unique web page. Payment is then transferred directly to the entrepreneur via Mollie.com, which is nice in the current circumstances. "Because we only facilitate, we can also offer hospitality entrepreneurs a much lower commission than established platforms."
Going online with Bistroo is very simple and can be arranged in just one day. Not unimportant in a time where fast switching is crucial. Koninklijke Horeca Nederland also sees that Bistroo offers a total solution to save time and money, and therefore officially entered into a partnership earlier this year. Various hospitality entrepreneurs already started using Bistroo during the corona crisis, including the team from Lunch & More in Eersel: "We started ordering online via Bistroo during the crisis. We joined forces and this brings a lot of peace of mind. Because of Bistroo we have fewer phone orders and more speed at the checkout. So we will definitely continue with this as well."
Temporarily no commission
To lend a hand to the hospitality industry during this second closing period, Bistroo is offering a commission-free period. This gives entrepreneurs the chance to use the platform at least until mid-December at no cost and accommodate their customers with an easy way to order. The platform can be used on any device, so no additional investment is needed. Upon request, a receipt printer for the kitchen can be provided to complete the online ordering system.
